To Whomever It Concerns..

Dear Tim Hortons,

I realize I have not been the most loyal customer over the past couple years, and that on more then one occasion I have chosen the ridiculously over priced drinks from Starbucks over your always reliable assorted coffee and treats. But I also feel that in my 19 years of life I have always treated you well and anytime I had a couple dollars to spare you were always my first choice. So my question to you is this; why do you refuse to let me win even once at roll up the rim? I am not asking for much here, I would be more then thrilled with a free coffee or doughnut. It has been at least three seasons of roll up the rim now that I have yet to see anything other than 'Please Play Again' printed the rim of my coffee. I may not buy coffee every single day but I think I buy enough of it from you to deserve a stale doughnut or two. So please I ask of you to restore my faith in the magic of roll up the rim and give me a free coffee. In return I promise to stop sneaking around behind your back with Starbucks..at least for a little while.

Sincerely,

Your faithful customer, Kate